Privacy Policy

Welcome to Gamestorii ("Gamestorii", "we", "our", or "us").

Gamestorii is owned and operated by Trendy Tech Games LLP.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, make a booking, contact us, or participate in any Gamestorii experience.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full Name
Mobile Number
Email Address
Date of Birth (where required)
Billing Address
GST details (if applicable)
Emergency Contact (where applicable)

Booking Information

Booking date and time
Number of players
Session duration
Payment status
Coupons or promotional codes used

Gameplay Information

When participating in Gamestorii activities, we may collect:

RFID wristband ID
Game participation records
Scores
Leaderboards
Game completion history
Achievements
Time spent in attractions

Website Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring websites
Approximate location
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Process bookings
Confirm reservations
Provide customer support
Operate RFID game systems
Maintain player scores and leaderboards
Improve gameplay experiences
Prevent fraud
Process refunds where applicable
Communicate important booking updates
Send promotional offers (only where permitted)
Improve our website and services
Comply with legal obligations

3. Payments

Gamestorii does not store your debit or credit card information.

Payments are processed through secure third-party payment providers including, but not limited to:

Razorpay
UPI
Credit/Debit Cards
Net Banking
Digital Wallets

Payment providers process your payment information according to their own privacy policies.

4. Photography & Video Recording

For safety, security and promotional purposes, Gamestorii may record:

CCTV footage
Venue photography
Promotional videos
Social media content

Guests may appear in photographs or videos captured during normal venue operations.

These may be used on:

Our Website
Instagram
Facebook
YouTube
Marketing campaigns
Advertisements

If you do not wish to appear in promotional content, please notify our staff before your session begins.

5. Marketing Communications

With your consent, we may send:

Promotional offers
Event invitations
Birthday offers
New attraction announcements
Membership updates

These communications may be sent through:

Email
SMS
WhatsApp
Phone calls

You may opt out at any time by contacting us or using the unsubscribe option where available.

6. Cookies

Our website uses cookies and similar technologies to:

Remember user preferences
Improve website performance
Measure visitor traffic
Analyse website usage
Deliver relevant advertisements

You can disable cookies through your browser settings, although some website features may not function properly.

7. Sharing of Information

We do not sell your personal information.

We may share information only with trusted service providers necessary to operate our business, including:

Payment gateways
Website hosting providers
Booking software
CRM systems
Email service providers
Analytics providers
Government authorities where legally required

All service providers are expected to maintain appropriate security standards.

8. Data Security

We use commercially reasonable technical and organisational measures to protect your information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to safeguard your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain your information only for as long as necessary to:

Complete your bookings
Maintain gameplay records
Meet legal obligations
Resolve disputes
Prevent fraud

After this period, information may be securely deleted or anonymised.

10. Children's Privacy

Children under 18 may participate only with appropriate parental or guardian consent where required.

We do not knowingly collect personal information from children beyond what is necessary to facilitate participation.

Parents or guardians may contact us regarding their child's information.

11. Your Rights

Subject to applicable laws, you may request:

Access to your personal information
Correction of inaccurate information
Deletion of information where legally permissible
Withdrawal of marketing consent
Information regarding how your data is processed

Requests may be made using the contact information below.

12. Third-Party Services

Our website may contain links to third-party websites or integrate with external platforms including:

Google Maps
Meta (Facebook & Instagram)
Google Analytics
Google Ads
Razorpay
WhatsApp

We are not responsible for the privacy practices of these third-party services.

13. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time.

Any changes become effective immediately upon publication on our website.

We encourage users to review this page periodically.

14. Contact Us

Gamestorii

Owned and Operated by Trendy Tech Games LLP

Address:

C9CP+869, LIG Chitrapuri Colony,
Radhe Nagar,
Rai Durg,
Hyderabad,
Telangana – 500104

Email:
trendytechgames@gmail.com

Phone:
+91 87901 97280

Website:
www.gamestorii.com